Tag: shop

  • Gift Guide: Things They Will Ignore

    Gift Guide: Things They Will Ignore

    We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

    Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.

    The Short Version, Told Slowly

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    The old guard prefers a shipping department located under the couch. The new guard prefers whatever is on the other side of the door.

    In summary: act confidently, deny everything, and always keep a clear route to the nearest box.

  • Customer Service Is Currently Napping

    Customer Service Is Currently Napping

    We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

    Our standard approach involves a warehouse mostly made of boxes, followed by a returns policy enforced by staring, followed by a brief and unexplained sprint.

    The Short Version, Told Slowly

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.

    If you have questions, our office hours are three to four in the morning, or whenever we feel like it.

  • How We Choose Our Products (A Cat Sits On Them)

    How We Choose Our Products (A Cat Sits On Them)

    A reader wrote in this week with a question that deserves a serious answer, so here is an unserious one.

    If you take only one thing from this, take this: a loyalty program that pays in headbutts is not a bug. It is the product.

    The Short Version, Told Slowly

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.

    That is all for now. We are told there is a sunbeam going to waste, and a professional never lets that happen.