Customer Service Is Currently Napping

We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

Our standard approach involves a warehouse mostly made of boxes, followed by a returns policy enforced by staring, followed by a brief and unexplained sprint.

The Short Version, Told Slowly

Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

If you take only one thing from this, take this: a shipping department located under the couch is not a bug. It is the product.

If you have questions, our office hours are three to four in the morning, or whenever we feel like it.